Fee Basis Card Information Page

FEE BASIS PHARMACY VETERAN NEEDS PRESCRIPTIONS ISSUED IMMEDIATELY BY A LOCAL (NON-VA ) PHARMACY (EMERGENCY 10 DAY SUPPLY) The local pharmacist needs to call the number and get approval to issue and bill the VA for the prescription) Located at: Detroit Veterans Administration Hospital	(313) 576-1000 Extension - 5550 Currently Ask For Anita Ford
FEE BASIS CARD HOLDERS General Information Detroit Veterans Administration Hospital	(313) 576-1000 Extension - 5550
FEE BASIS DENTAL General Information Detroit Veterans Administration Hospital	313 576-5805
FEE BASIS PHARMACY Talk To A Pharmacist Detroit Veterans Administration Hospital	(313) 576-4611 (pharmacy person) or (313) 576-4614
FEE BASIS PHARMACY Obtain Status On Prescription Refills Detroit Veterans Administration Hospital	(313) 576-3756 or (313) 576-4612
FEE BASIS PHARMACY Fee Basis Pharmacy refill - voice mail only	(313) 576-1600
FEE BASIS CARD HOLDERS - PROBLEMS Talk To A Patient Representative For Handling Problems - Anything To Do With The Fee Basis System and Problems You Are Experiencing At The Detroit Veterans Administration Hospital	(313) 576-5764
FEE BASIS CARDS - OBTAIN A CARD or SHORT TERM CARE ISSUES (Information on obtaining or issuing a fee basis card) Also talking to a person who can handle short term care expenses (for vet without a fee basis card)	(313) 576-1000 Ext-5550
HOSPITALIZED - IF YOU ARE HOSPITALIZED IN A PRIVATE HOSPITAL (A NON-VAMC HOSPITAL). If You Have Been Hospitalized "Outside The VA Hospital System" and the Veteran Needs To Obtain Authorization To Get The Bills Paid. Someone Must Call The VA Fee Basis Within 24 hours.	(313) 576-5805
CHAMPVA ChampVA - Information For The Spouse Which Is Handled Out of the Detroit VAMC	(313) 576-1000 Ext-3497
PROSTHETICS: (Such as eye glasses, prosthetic devices of any sort, hearing aides, etc.) For Information How To Get These Items Paid For By The VA -	(313) 576-4897
NON-FORMULARY PRESCRIPTIONS IF A PRESCRIPTION IS NOT ON THE VA's AUTHORIZED FORMULARY LIST AND YOUR DOCTOR INSISTS YOU, THE VETERAN, MUST HAVE THAT PRESCRIPTION ANYWAY - The doctor must call the Outpatient Pharmacy and ask for the protocol for medications not listed on the VA's approved formulary and what procedure they need to follow so that the veteran will be able to obtain the non-formulary prescription so it can be filled through the VA pharmacy	(313) 576-1000 Ask For The Operator. The doctor would then ask the person who answers that they want to speak to someone in the "outpatient pharmacy". Once the doctor is transferred to the Outpatient Pharmacy, the doctor lets them know he/she wants the VA to issue a non-formulary prescription. They must ask exactly what they must do in order to have the VA issue the non-formulary prescription (which also ensures the VA will stock it so the veteran can continue to receive refills too).
PATIENT REPRESENTATIVE FOR FEE BASIS PHARMACY - (Administrative officer) If you have any general problems with the pharmacy, or if your prescriptions are late arriving; or if you don't receive your prescriptions Currently You Call and Ask For: Ms Owens	(313) 576-1000 Extension 4611


CORRESPONDENCE TO FEE BASIS When Sending Any Correspondence Regarding Use of Your Fee Basis Card, Send It To: In Example: (Payments - Bills - Doctor Bills - Prescriptions or refills, Etc.) Department of Veterans Affairs John D Dingle Medical Center - Fee Basis Attention- 001B-FS 4646 John R Street Detroit, MI 48201 BACK TOP OF PAGE	(313) 576-1000